Privacy, Refunds & Consultation Terms | Astrologer Suchita Ji
Privacy Policy
At Astrologer Suchita Ji, your privacy is our highest priority. We are fully committed to safeguarding your personal data and ensuring that your experience with us remains confidential, safe, and secure.
1. Information We Collect
We collect the following personal information during appointment bookings or through direct communication:
•Full Name
•Date of Birth, Time of Birth, Place of Birth
•Email address and contact number
•Any additional details you share during a consultation
This information is collected solely for astrological analysis and to deliver personalized and accurate consultations.
2. How We Use Your Information
Your information is used only to:
•Schedule and conduct personalized consultations
•Prepare and analyze astrological charts and reports
•Contact you regarding appointments, rescheduling, or follow-ups
•Improve our services and user experience
3. Data Protection
•All collected data is stored securely with restricted access.
•We never sell, rent, or share your data with any third party or advertising agency.
•We use secure payment gateways; your card or banking information is never stored on our servers.
4. Your Consent
By using our website or booking a consultation, you agree to our privacy policy and the collection of your data for service-related purposes.
5. Data Retention
We may retain your information for internal records unless you request its deletion in writing.
Refund & Cancellation Policy
We respect your time, and we invest our expertise and energy into every session to deliver real value. That’s why we have a transparent and fair refund and rescheduling policy:
1. No Refund Policy
•Once a consultation is booked and payment is made, we do not offer refunds under any condition.
•This includes dissatisfaction with the outcome or disagreement with predictions or guidance provided.
2. Rescheduling Policy
•You may request one-time rescheduling at least 24 hours before the scheduled session.
•Emergency rescheduling within 24 hours is at our discretion and not guaranteed.
3. Missed Appointments
•If you do not attend the session at the scheduled time without prior notice, the session is marked as completed and no refund or reschedule will be provided.
4. Extra Services
•Instant consultations or emergency sessions may be available only at an additional cost.
We believe in ethical transparency. By proceeding with payment, you acknowledge that you have read and agreed to these terms.
Website Terms & Conditions
These Terms and Conditions outline the rules for using our website and services.
1. Acceptance of Terms
By using our website, booking consultations, or consuming our content, you accept and agree to abide by these terms.
2. Intellectual Property
•All content, logos, icons, texts, images, and videos on this website belong to Astrologer Suchita Ji.
•You may not copy, distribute, or republish any part of the content without written permission.
3. Use of Services
•Our services are intended for spiritual guidance only. They are not a substitute for medical, legal, or psychological advice.
•Astrology is a form of guidance, and results may vary depending on personal karmas and life circumstances.
4. Limitation of Liability
We are not responsible for:
•Any actions you take based on advice received during the consultation
•Any technical issue that may cause delay or interruption in consultation
5. Booking & Payment
•Bookings are only confirmed after full payment is made.
•You are responsible for providing accurate personal information.
6. Changes to Policies
We may update these policies periodically. Clients will be notified of major changes, and the updated version will be published on our website.